Security & Data
How FluidTalk handles your fan conversation data
FluidTalk runs your fan conversations through a chat API and keeps the warm-up history, because that history is exactly what lets your human chatter pick up a fan who already knows the creator. Here is how that data is handled, securely.
Why FluidTalk keeps your conversations
The social warm-up history is the product, so yes, FluidTalk stores it. When the AI has spent days warming a fan on Instagram or a dating app, that conversation is what makes the handoff work: your human chatter opens the page and sees everything the fan already shared, so they continue a relationship instead of starting cold. Throw the history away and you throw away the warm-up.
How your data is handled
- Encrypted in transit: conversations move over secured connections.
- Scoped to your account: your fans' chats belong to your account and your team, not a shared pool.
- Never sold or shared across accounts: your conversations are not handed to other operators or third parties to use.
- Used for one thing: to power your warm-up funnel and give your chatter the context to close.
What FluidTalk does with your chat data
Who can see your fans' chats
You and the team members you grant access to. Conversation data is scoped to your account, so one creator or agency's chats are never visible to another. Team access is controlled per role.
Read next
Security is one half of trust; the other is platform rules. See the compliance guide for what is allowed and what keeps accounts safe. To build on the engine, see the chat API, or learn how the AI chatter works end to end.
Frequently asked questions
Does FluidTalk store my fan conversations?
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Yes: on purpose. The warm-up history is what lets your human chatter pick up a fan with full context, and it's what powers the funnel. It's kept encrypted in transit and scoped to your account.
Do you sell or share my chats?
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No. Your conversations are scoped to your account and are never sold or shared with other accounts or third parties.
Who can read my fans' conversations?
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You and the team members you grant access to. Data is account-scoped, so other operators on the platform can't see your chats.
Does FluidTalk run on my own private model?
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No: FluidTalk runs the chat through a managed chat API, so you don't host or manage a model. The value is the engine (persona, funnel, ban-safe pacing) plus secure, account-scoped handling of your conversation data.